The St James

Start Date
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Package Rate (min stay) Max Guests Full Rate Sat
12 Oct
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Labour weekend
Labour weekend
Labour weekend
2

Deluxe Studio — Nightly

Our superior studios feature air conditioning/heat pump, kitchen with microwave, cook top, dishwasher, refrigerator, filtered water, iron and boards, in-room safe, stereo, DVD, TV, wireless internet access & original artwork. The stylishly tiled bathroom features a shower, under floor tile heating, heated towel rail & hair dryer.

Studios open onto a balcony or patio with outdoor furniture.

Daily Newspaper (Monday - Saturday) Bathrobes Luxury Bathroom toiletries

King bed (twin beds on request subject to availability, $30 setup fee applies).

Free internet & daily newspaper(except Sundays), complimentary use of bathrobes,pool towels & DVD library.

2

Deluxe Studio — Non-refundable

Our superior studios feature air conditioning/heat pump, kitchen with microwave, cook top, dishwasher, refrigerator, filtered water, iron and boards, in-room safe, stereo, DVD, TV, wireless internet access & original artwork. The stylishly tiled bathroom features a shower, under floor tile heating, heated towel rail & hair dryer.

Studios open onto a balcony or patio with outdoor furniture.

Daily Newspaper (Monday - Saturday) Bathrobes Luxury Bathroom toiletries

King bed (twin beds on request subject to availability, $30 setup fee applies).

NON REFUNDABLE PREPAID RATE. The total price of the reservation will be charged immediately & will not be refunded if cancelled, modified or in case of no-show.

2

Wheelchair Accessible Studio — Nightly

Ground floor studio specially designed for Wheelchair Access. Air conditioning/heat pump, kitchen with microwave, cook top, dishwasher, refrigerator, filtered water, iron and board, in-room safe, Stereo, DVD, TV, wireless internet access. The bathroom has a wet floor shower with under floor tile heating, heated towel rail & hair dryer. Courtyard patio with outdoor furniture.

Daily Newspaper (Monday - Saturday) Bathrobes Luxury Bathroom toiletries Wireless Internet

King bed (twin beds on request subject to availability, $30 setup fee applies).

2

Wheelchair Accessible Studio — Non-refundable

Ground floor studio specially designed for Wheelchair Access. Air conditioning/heat pump, kitchen with microwave, cook top, dishwasher, refrigerator, filtered water, iron and board, in-room safe, Stereo, DVD, TV, wireless internet access. The bathroom has a wet floor shower with under floor tile heating, heated towel rail & hair dryer. Courtyard patio with outdoor furniture.

Daily Newspaper (Monday - Saturday) Bathrobes Luxury Bathroom toiletries Wireless Internet

King bed (twin beds on request subject to availability, $30 setup fee applies).

NON REFUNDABLE PREPAID RATE. The total price of the reservation will be charged immediately & will not be refunded if cancelled, modified or in case of no-show.

3

Executive Spa Studio — Nightly

Executive Studios offer more space than a standard Studio Unit plus comfortable seating. All Units have air conditioning/heat pump, kitchen with microwave, cook top, dishwasher, refrigerator, filtered water, iron and boards, in-room safe, stereo, DVD, TV, wireless internet access & original artwork. The stylishly tiled bathroom features a corner spa bath/shower, under floor tile heating, heated towel rail & hair dryer.

Studios open onto a balcony or patio with outdoor furniture.

Daily Newspaper (Monday - Saturday) Bathrobes Luxury Bathroom toiletries

King bed (twin beds on request subject to availability, $30 setup fee applies). Rollaway bed on request @ $50 per night for one additional guest.

Free internet & daily newspaper(except Sundays), complimentary use of bathrobes,pool towels & DVD library.

3

Executive Spa Studio — Non-refundable

Executive Studios offer more space than a standard Studio Unit plus comfortable seating. All Units have air conditioning/heat pump, kitchen with microwave, cook top, dishwasher, refrigerator, filtered water, iron and boards, in-room safe, stereo, DVD, TV, wireless internet access & original artwork. The stylishly tiled bathroom features a corner spa bath/shower, under floor tile heating, heated towel rail & hair dryer.

Studios open onto a balcony or patio with outdoor furniture.

Daily Newspaper (Monday - Saturday) Bathrobes Luxury Bathroom toiletries

King bed (twin beds on request subject to availability, $30 setup fee applies). Rollaway bed on request @ $50 per night for one additional guest.

NON REFUNDABLE PREPAID RATE. The total price of the reservation will be charged immediately & will not be refunded if cancelled, modified or in case of no-show.

3

One Bedroom Suite (ground floor) — Nightly

Unwind and enjoy your stay amid the warmth and elegance of our luxuriously appointed suites. These ground floor suites feature large living areas and have air conditioning/heat pump, kitchens equipped with a microwave, cook-top, dishwasher, refrigerator, filtered water, in-room safe, iron and board, wireless internet access, stereo, DVD, TV and original artwork.

The luxurious bathrooms have under floor tile heating, spa baths with showers, heated towel rails and hair dryers. The separate bedrooms have electric blankets for those cold nights.

Both suites have courtyard patios with outdoor furniture for you to sit back and relax.

Daily Newspaper (Monday - Saturday) Bathrobes Luxury Bathroom toiletries

King bed (twin beds on request subject to availability, $30 setup fee applies). Rollaway bed on request @ $50 per night for one additional guest. Maximum of 3 guests permitted.

Free internet & daily newspaper(except Sundays), complimentary use of bathrobes,pool towels & DVD library.

3

One Bedroom Suite (ground floor) — Non-refundable

Unwind and enjoy your stay amid the warmth and elegance of our luxuriously appointed suites. These ground floor suites feature large living areas and have air conditioning/heat pump, kitchens equipped with a microwave, cook-top, dishwasher, refrigerator, filtered water, in-room safe, iron and board, wireless internet access, stereo, DVD, TV and original artwork.

The luxurious bathrooms have under floor tile heating, spa baths with showers, heated towel rails and hair dryers. The separate bedrooms have electric blankets for those cold nights.

Both suites have courtyard patios with outdoor furniture for you to sit back and relax.

Daily Newspaper (Monday - Saturday) Bathrobes Luxury Bathroom toiletries

King bed (twin beds on request subject to availability, $30 setup fee applies). Rollaway bed on request @ $50 per night for one additional guest. Maximum of 3 guests permitted.

NON REFUNDABLE PREPAID RATE. The total price of the reservation will be charged immediately & will not be refunded if cancelled, modified or in case of no-show.

3

The St James Suite — Nightly

The St James Suite is on the first floor and opens onto a balcony with outdoor furniture for those warm summer nights. Alternatively, relax and unwind in the lounge, which has comfortable seating and the added ambience of a cosy gas fire . The suite has air conditioning/heat pump, kitchen with a microwave, cooktop, dishwasher, refrigerator, filtered water, in-room safe, iron and board, wireless internet access, stereo, DVD, TV .

The luxurious bathroom features a corner spa bath/shower, under floor tile heating, heated towel rail and a hairdryer.

Daily Newspaper (Monday - Saturday) Bathrobes Luxury Bathroom toiletries

Separate bedroom with King bed. Rollaway bed @ $50 per night on request for one additional guest.

Free internet & daily newspaper(except Sundays), complimentary use of bathrobes,pool towels & DVD library.

3

The St James Suite — Non-refundable

The St James Suite is on the first floor and opens onto a balcony with outdoor furniture for those warm summer nights. Alternatively, relax and unwind in the lounge, which has comfortable seating and the added ambience of a cosy gas fire . The suite has air conditioning/heat pump, kitchen with a microwave, cooktop, dishwasher, refrigerator, filtered water, in-room safe, iron and board, wireless internet access, stereo, DVD, TV .

The luxurious bathroom features a corner spa bath/shower, under floor tile heating, heated towel rail and a hairdryer.

Daily Newspaper (Monday - Saturday) Bathrobes Luxury Bathroom toiletries

Separate bedroom with King bed. Rollaway bed @ $50 per night on request for one additional guest.

NON REFUNDABLE PREPAID RATE. The total price of the reservation will be charged immediately & will not be refunded if cancelled, modified or in case of no-show.

3

Mt Isobel Suite — Nightly

The Mt Isobel Suite is on the first floor. Relax and unwind in the lounge which has comfortable seating and the added ambience of a cosy gas fire or step outside onto one of the two balconies (one off lounge and the other of the bedroom.

The suite has air conditioning/heat pump, kitchen with a microwave, cooktop, dishwasher, refrigerator, filtered water, in-room safe, iron and board, wireless internet access, stereo, DVD, TV.

The luxurious bathroom features a spa bath/shower, under floor tile heating, heated towel rail and a hairdryer.

Daily Newspaper (Monday - Saturday) Bathrobes Luxury Bathroom toiletries

Separate bedroom with a Super-King bed (twin beds on request $30 setup fee applies). Rollaway bed on request @ $50 per night for one additional guest.

Free internet & daily newspaper(except Sundays), complimentary use of bathrobes,pool towels & DVD library.

3

Mt Isobel Suite — Non-refundable

The Mt Isobel Suite is on the first floor. Relax and unwind in the lounge which has comfortable seating and the added ambience of a cosy gas fire or step outside onto one of the two balconies (one off lounge and the other of the bedroom.

The suite has air conditioning/heat pump, kitchen with a microwave, cooktop, dishwasher, refrigerator, filtered water, in-room safe, iron and board, wireless internet access, stereo, DVD, TV.

The luxurious bathroom features a spa bath/shower, under floor tile heating, heated towel rail and a hairdryer.

Daily Newspaper (Monday - Saturday) Bathrobes Luxury Bathroom toiletries

Separate bedroom with a Super-King bed (twin beds on request $30 setup fee applies). Rollaway bed on request @ $50 per night for one additional guest.

NON REFUNDABLE PREPAID RATE. The total price of the reservation will be charged immediately & will not be refunded if cancelled, modified or in case of no-show.

5

Two Bedroom Unit — Nightly

Configured by two interconnecting units it allows a family to enjoy the extra space that two bedrooms, bathrooms & kitchens offer while still maintaining privacy.

Unit 102 is an Accessible Studio Unit especially designed for wheelchair access. The stylishly tiled bathroom has a wet floor shower area, under floor tile heating, heated towel rail & hair dryer.

Unit 103 is a one bedroom unit The stylishly tiled bathroom features a corner spa bath/shower, under floor tile heating, heated towel rail & hair dryer.

Both Units have air conditioning/heat pump, kitchens with microwave, cooktop, dishwasher, refrigerator, filtered water, in-room safe, iron and board, wireless internet access, stereo, DVD, TV & original artwork. Plus there are two courtyard patios for you to enjoy the outdoors.

Daily Newspaper (Monday - Saturday) Bathrobes Luxury Bathroom toiletries

Unit 102: Super-King bed (twin beds on request, $30 setup fee applies). Unit 103: King bed. Rollaway bed @ $50 per night on request for one additional guest.

Free internet & daily newspaper(except Sundays), complimentary use of bathrobes,pool towels & DVD library.

5

Two Bed St James Suite — Nightly

Configured by interconnecting The St James Suite and a Studio unit it allows a family to enjoy the extra space that two bedrooms, bathrooms & kitchens offer while still maintaining privacy.

Unit 202 is a studio unit. The stylishly tiled bathroom features a shower, under floor tile heating, heated towel rail & hair dryer.

Unit 203 is the St James Suite. This elegant one bedroom suite has comfortable seating and the added ambience of a cosy gas fire. The luxurious bathroom features a corner spa bath/shower, under floor tile heating, heated towel rail and a hairdryer

There is air conditioning/heat pump, kitchen with a microwave, cook top, dishwasher, refrigerator, filtered water, in-room safe, iron and board, wireless internet access, stereo, DVD, TV in each unit plus there are three balconies in total for you to enjoy the outdoors.

Daily Newspaper (Monday - Saturday) Bathrobes Luxury Bathroom toiletries

Unit 202: Studio with super-king bed (twin beds on request, $30 setup fee applies). Unit 203 St James Suite: King bed in separate bedroom. Rollaway bed @ $50 per night on request for one additional guest.

Free internet & daily newspaper(except Sundays), complimentary use of bathrobes,pool towels & DVD library.

Available
On Request
 
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The St James is located right in the centre of the village and is surrounded by restaurants, shops, cafes and other village activities. Ambience, Romance, Luxury, Relaxation.

Property Facilities

Surrounded by magnificent alpine scenery we are situated in the heart of the village. The Thermal Pools and Spa, cafes, shops and golf course are on our doorstep. Most units overlook Chisholm Park and the duck pond and have mountain views. All units/suites have easy outdoor access to courtyard patios or balconies.
• Genuine welcome from your on-site hosts
• Guest laundry
• Visa and Mastercard credit cards

General Room Facilities

Deluxe Studio, Executive Spa Studio, One bedroom and Two bedroom options
• Kitchens
• Super-King / King beds. (Twin beds on request additional set up fee)
• Sunny courtyard patios & balconies
• Double glazed, fully insulated
• Heat pump/air conditioning
• Luxury bathrooms with under floor heating
• Electric Blankets & Hairdryers
• Spa baths & Gas Fires in some units
• Monitored security cameras, personal safes
• Bike & Ski Storage (subject to availability)
• In room entertainment - SKY TV, DVD, CD
• Wireless Broadband Internet
• Serviced daily & preheated in winter
• Complimentary use of thermal pool towels
• Complimentary newspaper (Mon – Sat)
• Complimentary DVD library
• Portacot & Highchair (subject to availability)

Car Parking

Complimentary parking.

Location / Distances

300 metres to Hanmer Springs Thermal Pools, cafes and restaurants. 1 kilometre to the golf course.

Check-In Time

Between 2:30 pm and 8:00 pm

Check-Out Time

10:30 am

Reception Hours

Reception is open from 8am – 8pm daily. A late check-in is only available by prior arrangement.

Directions to Property

Click here for Google map & driving directions

Payment Policy

Your credit card will be charged immediately if you have chosen a pre pay or non refundable booking type. For all other bookings your credit card will not be charged in advance but is held as security for your reservation and utilised for any applicable cancellation or non-arrival fee, charges made against the room and any damage caused by misuse or carelessness. Payment will be taken at check in unless already prepaid.

Cancellation Policy

Non Refundable Prepaid Rate Bookings will not be refunded if cancelled or modified.

Individuals - Cancellations with less than 48 hours notice from 10am on the check in day will result in one nights accommodation being charged. Failure to arrive 'No Show' will result in one nights accommodation being charged.

Group Bookings - Cancellations made less than thirty days from the check in day will incur a cancellation fee of 50% of the value of the cancelled accommodation. Cancellations made with less than 48 hours from 10am on check in day will result in the total amount of the booked accommodation being charged.

PLEASE NOTE WE ARE A TOTALLY SMOKE FREE PROPERTY. PETS ARE NOT PERMITTED ON THE PROPERTY.

ADDITIONAL GUESTS (including children) who are not stated in the confirmed booking will be charged a per night fee.

CHECK-IN is from 2.30pm and CHECK-OUT is prior to 10.30am on the day of your departure.

A credit card is required to be shown at Check-in. If a credit card is not available a cash bond of $300 is payable at check in.

Child Policy

Additional charge for children over the age of one year. Portacot and highchair for under one year old available free of charge (subject to availability). Please note these can not be placed in Deluxe and Wheelchair accessible Studios.

Persons under the age of 18 years may not occupy a room on their own unless accompanied by parents or legal guardian staying in a separate room that have given permission and accept full and final responsibility.

Check In Policy

PLEASE NOTE THE FOLLOWING POLICIES (further details are on our website and in the compendium in each unit):

Smoke and Vape Free Property
For the comfort of all our guests this is a totally smoke and vape free complex. In the event of someone smoking or vaping inside the premises management will engage a specialist cleaning company and such costs including any loss of income will be charged to the registered guest.

Security
The St James has security cameras monitoring the premises and there is a personal security safe in every suite however management cannot be responsible for the loss of valuables or property bought onto the premises. No bikes are to be taken into suites, secure storage is available.

Noise, Visitors and Pets
The St James enforces a Noise Policy for the comfort and security of all guests and will not accept excessive noise at any time. Guests who do not comply will be required to vacate the premises immediately without refund and may be charged the tariffs of guests who leave as a result of the noise. Visitors are not permitted on the property after 10pm. Pets are not permitted on the property.

Reservation term
Any change in the reservation term will be treated as a new booking and additional charges may apply. Any extension to a booking is subject to availability of rooms. Earlier departure than the reserved date may not result in a refund unless the management approve and are able to re-let the booked accommodation. Please note prices may be subject to change.

Payment
Payment will be taken at check in, unless already prepaid. At check-in a credit card must be provided to cover all charges that may be made against the room and any possible damages caused by misuse or carelessness. If no credit card details are provided payment of all accommodation charges plus a $300 bond is required at check-in.


I accept these policies and full responsibility for any charges incurred during my stay. I understand that unpaid accounts will incur late payment fees and collection costs. I acknowledge that any damage caused by myself, my fellow guests or my visitors to the suite or motel property including any consequential loss of income to The St James may be charged to my account. I also acknowledge that I am totally responsible for my internet usage and any downloaded data.

I confirm that the number of guests shown at the top of this form is correct. I acknowledge that extra guests may be asked to leave and accept that additional charges will be added to my account.


Signed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .