Booking Process - Bookable

AUCKLAND CITY Apartments. Centrally Located in the Heart of Auckland City within 10 minutes walking to Queen Street, Cinemas and Town Hall. Very close to Auckland University of Technology and Auckland Hospital. Non-smoking property within the buildings.

Room Status:
"Available" means room is available on the day.
"Request" means it is not a confirmed reservation, we have to check room available on the day for you. "Unavailable" means no room is available on the day.

**This property cannot accommodate children under the age of 12.

Property Facilities

Empire consists of modern and tastefully designed apartments with stunning views of the city and harbour. Amenities include Laundry Facilities and Restaurant.

Car Parking

Pay & display City Council street car parking. Free at nights, weekends and public holidays.

Location / Distances

Very Close to Queen Street, Sky Tower Casino, Kelly Tarltons, Museum, Hospital and Mount Eden.

Check-In Time

Between 2:00 pm and 9:00 pm

Check-Out Time

10:00 am

Reception Hours

9am to 9pm, after hour check-in is not available

Directions to Property

From Symonds Street off ramp from Highway One. Whitaker Place is the First road on right at the top of Wakefield Street. Empire is at 21 Whitaker Place down the hill around the bend.

Additional Information

*All rates are per unit, including tax & service.
*All rates subject to change without notice.
*Maximum stays per booking is 28 days.
*Please note all guests must show a valid photo ID upon check-in at the property.
*Please note that guests aged 12-17 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.
*A security deposit of NZD 100 is required at check in and is fully refundable at check out after inspection. This deposit can be paid in cash or by credit card.
*Please note that this property is not wheelchair accessible. Guests with wheelchairs may find it difficult to maneuver within the complex.

Payment Policy

10% Non-refundable deposit will only be taken on confirmation of the booking. Balance payable on arrival. Please note that there is a 2% surcharge when you pay with Credit Card. Identification imprint and credit card authorization will be required against incidentals and any damage that may be incurred while staying at the apartments.

Note: 10% deposit will be temporarily held to secure the "Request" reservation. All of your deposit will be released when we can't fulfil your reservation (cancellation by us).

We have right to ask 100% non-refundable accommodation fees if the reservation is made for more than 2 rooms or 2 apartments. Once we've charged it, there is no refund for cancellation or modification of the reservation.

Cancellation Policy

One night's accommodation will be charged to credit card if cancelled within 48 hours.

"Request" reservation is not a confirmed booking, it means Subject to room availability. We will CANCEL the reservation and release your deposit if there is NO availability for the dates. We will only CONFIRM the reservation and charge your deposit if there is availability for the dates.

We have RIGHT to cancel the reservation from the guest who has been listed as misconducted guest. We will refund the deposit to your credit card. It may take 5 working days to show money in your account.

Child Policy

**this property cannot accept guests under the age of 12 and over the age of 70 years.

Check In Policy

Check-in time is between 2pm to 9:00pm, after hour check-in is not available.

A security deposit of NZD 250 or Credit Card detail is required at check in and is fully refundable at check out after inspection. This deposit can be paid in cash or by credit card.

Please note that this property is not wheelchair accessible. Guests with wheelchairs may find it difficult to maneuver within the complex.

Please note all guests must show a valid photo ID and Credit Card upon check-in at the property.

Please note that guests aged 12-17 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that property will not allow child under 10 years old and adult over 70 years old.

Package Rate (min stay)	Max Guests	Sun 24 Nov	Mon 25 Nov	Tue 26 Nov	Wed 27 Nov	Thu 28 Nov	Fri 29 Nov	Sat 30 Nov	Sun 01 Dec	Mon 02 Dec	Tue 03 Dec	Wed 04 Dec	Thu 05 Dec	Fri 06 Dec	Sat 07 Dec	Sun 08 Dec	Mon 09 Dec	Tue 10 Dec	Wed 11 Dec	Thu 12 Dec	Fri 13 Dec

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studio apartment with one double bed — Studio Apartment (1 night min) Studio apartment with kitchenette and bathroom. A double bed, a flat TV, a fan, a wardrobe, a desk and a chair Kitchenette and bathroom ONCE A WEEK SERVICE ONLY. Bedding Configuration 1 x double bed Facilities Inclusions Studio apartment with kitchenette and bathroom. A double bed, a flat TV, a fan, a wardrobe, a desk and a chair ONCE A WEEK SERVICE ONLY.
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studio apartment with 2 single beds — Studio Apartment (1 night min) Studio apartment with kitchenette and bathroom. 2 Single beds, a flat TV, a fan, a wardrobe, a desk and a chair Kitchenette and bathroom ONCE A WEEK SERVICE ONLY. Bedding Configuration 2 x single beds Facilities Inclusions Studio apartment with kitchenette and bathroom. 2 Single beds, a flat TV, a fan, a wardrobe, a desk and a chair ONCE A WEEK SERVICE ONLY.
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3 bedroom apartment with 3 double beds — 3 bedroom apartment (1 night min) 3bedroom apartment with 3 lockable rooms a living area a kitchenette 1 x bathrooms wardrobes, chairs, desks, fans, heater, towers, blankets, toiletry Bedding Configuration 3 x double beds. Facilities Inclusions 3 lockable bedrooms with 3 double beds Kitchenette, 2 bathrooms, desks, chairs, wardrobes, toiletry, heater, phones, blankets, linens
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