Rocklands Retreat
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| Package Rate (min stay) | Max Guests |
Thu 25 Apr |
Fri 26 Apr |
Sat 27 Apr |
Sun 28 Apr |
Mon 29 Apr |
Tue 30 Apr |
Wed 01 May |
|---|---|---|---|---|---|---|---|---|
|
Available
On Request |
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Check-In Time
Between 2:00 pm and 11:30 pm
Check-Out Time
10:00 am
Additional Information
All linen is provided and beds are ready and made up for you. Cleaning will take place on your departure. We also provide bath towels, face flannels, tea towels, bath mats and hand towels.
Payment Policy
A credit card is required as a security bond. (Even if you are paying via Internet Banking) There are no transactions taken for a security bond. This is a non transactional method for securing against damage or excess cleaning.
If you are paying by credit card we will deduct funds on the day of arrival. Please note there is a 3.1% credit card fee on top of your tariff. OR you may choose to pay via Internet Banking . Our banking details are:
Westpac Swift Code for international payments: WPACNZ2W
Account No: 03 1586 0040476 001
Name of A/c: Kaikoura Holiday Homes Ltd.
Please ensure to include property ref, your name and holiday dates as a reference.
If you are unable to secure your booking with a credit card, we require a deposit be paid. 30% of full tariff is required and must be paid at the time of booking with full payment made 14 days prior to check-in. Late payments of deposit: The balance due must be received on or before its due date. If your payment fails to reach us by the due date we may choose to cancel your booking with or without notice to you, and make the property available to others. Cancellation charges apply (see below).
Cancellation Policy
If you have booked through an agent such as Airbnb, Booking.com you will need to contact them directly.
Standard Cancellation Information:
If you need to cancel a booking please let us know as soon as possible so we may offer the property to others.
Should YOU choose to cancel the booking: Our standard cancellation charges apply.
Cancellation within 14 days of the scheduled start of stay results in a cancellation charge amounting to 50.0% of the total booking charge
Cancellation within 7 days of the scheduled start of stay results in a cancellation charge amounting to 100.0% of the total booking charge
Should WE cancel the booking due to YOUR NON-PAYMENT: Should any of your payments fail to reach us by their due date we have the right to cancel the booking with or without providing you with notice. Under these circumstances our standard cancellation charges apply.
Cancellation by Owner/Manager
If, due to circumstances beyond our control, the property becomes unavailable or unfit for use, we will notify you as soon as possible and refund your money in full.
Child Policy
Children welcome
Check In Policy
Self Check in.Check-in is from 2.00pm and Check-out 10.00am. Kaikoura Holiday Homes will send you an email approx. 5 days prior to your arrival giving you details of how to access the home. If you require different check-in / check-out times we are happy to accommodate if possible, so please contact us. Please return house keys to where you got them from.
Privacy Policy
Kaikoura Holiday Homes complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information.
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.
We will use your personal information
• to provide services and products to you
• to improve the services and products that we provide to you
• to bill you and to collect money that you owe us, including authorising and processing credit card transactions
• to respond to communications from you, including a complaint
• to protect and/or enforce our legal rights and interests, including defending any claim
• for any other purpose authorised by you or the Act.]
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at bookings@kaikouraholidayhomes.co.nz